Delivery and Refunds

Please read these terms and conditions carefully before making your decision to purchase

Delivery Options

UK Delivery
Cost Delivery Time
Standard Tracked Delivery £4.00 Up to 2 - 3 working days

All orders placed before 12 noon Monday to Friday will be dispatched the same day and should arrive within their allotted time. Orders placed after 12 noon, on a weekend or over a bank holiday will be dispatched on the next working day. Our courier is unable to deliver to PO Box addresses using our free 48-hour tracked delivery service. If you need your goods delivering to a PO Box, please select our 24-hour express delivery service when placing your order. Please be aware that on rare occasions or during busy periods, delivery times may be slightly longer. Unfortunately, we’re unable to investigate the non-arrival of goods until after 2 working days.

Returns & Refunds Policy

We do offer a free UK returns policy, so any unwanted, unopened items can be returned to us within 30 days of the delivery date for a no quibble refund or exchange. We recommend that you obtain proof of posting from your local post office upon returning the items.

Refunds will be processed once the returned items are received back into our warehouse. The amount we will refund is the amount paid for the products; delivery costs will not be refunded.

Products must be returned to the warehouse they were dispatched from:

NuVu Life Ltd, 30 New Pond Road, Holmer Green, High Wycombe. HP15 6SU.

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